Property: The Monarch San Antonio, Curio Collection by Hilton

Location: San Antonio, Texas, USA
Challenge: Provide premium in-room entertainment with intuitive, modern TV experience for guests
Solution & Products Installed: Samsung U701F Series 55″ Hospitality Display w/ Swivel Stand – HG55U701FNFXZA

The Monarch San Antonio, part of Hilton’s Curio Collection, is a premier lifestyle hotel in the heart of downtown San Antonio. With a commitment to guest comfort and elevated experiences, the property sought to provide its guests with premium in-room entertainment. They wanted a modern, intuitive, and quality display solution that matched the hotel’s design and service standards.

To achieve this goal, the Monarch partnered with Transworld to deploy 235 units of the Samsung U701F Series 55″ Hospitality Displays, selected for their excellent picture quality, hospitality-focused software features, and flexible installation options.

The hotel in one of Texas' major cities features 3 restaurants and 14 floors. Guests can enjoy the view from their rooftop restaurant / bar or at the many gardens and terraces on property. The iconic Riverwalk, HemisFair Park and convention center are a stone's throw away. They also offer a spa, rooftop swimming pool, and complimentary bikes to explore the city.

The Goal

In a competitive hospitality environment, guest expectations for in-room technology continue to rise. Transworld helped the Monarch meet its overall goal:

Premium In-Room Entertainment

The Monarch team wanted modern performance, smart features, and an engaging user experience that match modern guest expectations for intuitive, high-quality entertainment.

Consistency of Tech on Property

With a large inventory of guest rooms and suites, The Monarch needed a display solution that could be deployed uniformly, offer consistent usability, and support remote configuration.

Operational Efficiency

Hotel staff required a system that was easy to install, configure, and manage, minimizing maintenance time and improving overall operational workflow.

The Solution

After evaluating several options, The Monarch selected the Samsung U701F Series 55″ Hospitality Displays with swivel stands for universal placement flexibility and best-in-class performance.

Key Components Installed

• Product: Samsung U701F Series 55″ Hospitality Display

• Model: HG55U701FNFXZA

• Quantity: 235 units

• Mounting: Swivel stands to enhance in-room viewing flexibility

Why Samsung U701F Displays?

The Samsung U701F Series delivers a powerful combination of performance, reliability, and hospitality-specific features:

Bright, Crisp Visual Experience

The U701F series delivers vivid colors and sharp contrast, enhancing guest satisfaction with superior picture quality.

Hospitality Software Features

Built-in Samsung hospitality software tools make branding, customization, and remote management simple and efficient, empowering hotel staff while reducing support overhead.

Flexible Installation

Swivel stands allow guests to comfortably adjust screens from different angles, ideal for rooms with varying layouts.

Reliable Performance

Samsung’s commercial-grade durability ensures long-term operation, reducing service interruption and replacement cost for the hotel.

The Outcome

Elevated Guest Experience

Feedback from guests highlighted the improved picture quality and ease of use, contributing to higher satisfaction and stronger overall stay experiences.

Operational Efficiency

The Monarch’s staff reported easier setup and centralized control of the displays, saving time on maintenance and room preparation.

Modernized Rooms

With all 235 displays installed, the hotel opens its doors offering a modern entertainment standard consistent with its brand positioning as a premier Curio Collection property.

By deploying Samsung U701F 55″ Hospitality Displays throughout its guest rooms, The Monarch San Antonio, Curio Collection by Hilton successfully elevated its in-room experience, providing brighter visuals, intuitive operation, and greater flexibility for guests and staff alike. This refresh not only met the hotel’s technology goals but also reinforced its commitment to exceptional hospitality.

Plan Your Property's Hotel Tech with Transworld

Looking to outfit a new build or refresh your existing rooms? Contact our hospitality technology products team directly for a free consultation. We’ll help you size, scope, and deliver the right in-room entertainment solution, on time and on budget, backed by hands-on support from our team from start to finish and beyond installation.

We’re happy to recommend the right mix of hospitality TVs, climate control hardware, and in-room tech for your next upgrade. We’ll help you plan the rollout, pricing, and timelines for your property portfolio.